Frequently Asked Questions

Orders placed before 3pm Sydney time will be despatched on the same day (Monday-Friday).

If you place your order on a Friday and your order is refrigerated, we will contact you to see if we can despatch your goods the following Monday, to avoid your goods sitting in the StarTrack Depot over the weekend.

We ship nation wide and during the warm seasons we despatch refrigerated goods with an ice brick. 

All orders will be despatched in professional packaging. If your goods are refrigerated, we will despatch your order with ice bricks during the warm months. 

HACCP Plus was created to allow our busy customers the chance to purchase their food safety tools online 24/7, with no contracts or minimum spending required. You do not need an account to purchase through HACCP Plus, however by creating an account you can save your details and favourite products. 

HACCP Plus specialises in a wide range of DIY food safety tools such as rapid hygiene, allergen, pathogen and microbiology kits that are simple to use and don’t require any training. 

By bringing your food safety testing inhouse not only will you receive faster results, but our kits are more cost effective than outsourcing to a laboratory, allowing you to save on your budget or up the amount of testing you perform. 

HACCP Plus was created to allow our busy customers the chance to purchase their food safety tools online via our online checkout for a fast purchase. We also accept payments over the phone or via direct bank transfer. If your company wishes to send us a purchase order and direct transfer you can do so by emailing us at orders@haccpplus.com.au

We understand some companies prefer to receive a Proforma invoice or a quote rather than purchasing online. If your company requires paperwork beforehand, you can email us at info@haccpplus.com.au

If you ever have any questions or want to say hello please give us a call on 02 9099 5988. Daniel our managing director will be happy to help.